Places for People Scotland change in management arrangement

Places for People Scotland is moving management arrangements to two separate Places for People Group companies effective on the 1 April 2018. 

The property management services of Places for People Scotland properties will be transferred to Touchstone CPS from 1 April 2018. Touchstone are a subsidiary of Places for People Group and provide property management across the private rented sector.

Any rents due from 1 April 2018 should be remitted directly to Touchstone rather than Places for People Scotland. Places for People Scotland will cancel any direct debits for payments from 1 April onwards. We advise you to contact your bank directly and cancel any existing direct debit or standing order arrangements made to Places for People Scotland. Places for People Scotland will transfer responsibility for tenants' deposits to Touchstone, although they will continue to be held by the same government approved tenancy deposit scheme. There is no change to your tenancy or your current charge.

Touchstone will contact customers to provide information on reporting repairs, making payments and general enquiries. The contact number remains the same 0131 657 5139 and the staff delivering the service will also transfer over to Touchstone.

The management of our Factoring Services is transferring to our Places for People Group company Residential Management Group Ltd (RMG Scotland). RMG Scotland is a specialist factoring management business with a wealth of experience in property management.

Management of common areas will transfer from Places for People Scotland to RMG Scotland on 1 April 2018. RMG will manage all of the existing servicing contracts, new repairs and your existing account will be transferred to RMG Scotland, including any float or balance for your property.

To make contact after the 1 April please call 0345 002449 or email customerservices@rmgscotland.com.

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