Advice and support

Advice and support

We understand that setting up and running a home can be difficult and expensive. We've a range of services and products to make this easier and more affordable. Your housing officer can also offer guidance on your rights and responsibilities as a tenant.

Housing Benefit changes - under-occupancy

If you are of working age (under 62) and have any of your rent paid by housing benefit then changes that will come in to force in April 2013 may affect you. Read more here.

New tenancies

We make moving into a new home easy for you. We provide advice on benefits, grants and charitable organisations that can help. Call our new tenancy support officer now on 0131 657 0600.

If you're an existing tenant you may also benefit from this advice. Contact the financial inclusion team for more information.

Money advice

Our financial inclusion team:

  • Provide independent and confidential advice and assistance on a range of welfare benefits and money matters
  • Offer specialist advice if you are struggling to pay your rent and/or other debts
  • Talk to lenders on your behalf to organise repayment arrangements
  • Advise on budgeting for the future. 

Call us today on 0131 657 0600 to see how we can help you.

Home energy advice

With energy prices rising, Castle Rock Edinvar knows the importance of energy efficiency in the home. We can:

  • Negotiate on your behalf if you have arrears with gas and electricity suppliers
  • Give you advice on the range and your eligibility for a social tariff
  • Show you how to operate your heating systems to ensure you are getting the most for your money.

You can also use our online energy price comparison service to help you find the cheapest way of heating and lighting your home.

For further advice contact the home energy advice team on 0131 657 0600.

Benefits

We will try to find ways to increase your overall income. We can do a benefit and tax credit check to help you make appropriate claims. We can also make claims for benefits you are entitled to, but are not receiving. If you're in a benefit dispute or appeal situation we may also be able to help. Contact the financial inclusion team on 0131 657 0600 to see how we can help.

Grants and loans

We offer advice to help you apply for state loans or grants. You may be eligible to apply for other loans or grants from charities. Contact the financial inclusion team on 0131 657 0600 to see how we can help.

Financial Conduct Authority

Castle Rock Edinvar's Money Advice and Home Energy Advice is authorised and regulated by the Financial Conduct Authority with firm reference number 0618932 for the purposes of credit brokering, debt counselling and debt adjusting.

Places for Places for People Scotland is authorised and regulated by the Financial Conduct Authority with firm reference 0662497 for the purposes of credit brokerage, debt administration and debt collecting.

Copyright 2017 Castle Rock Edinvar  |  Scottish Charity No. SC006035  |  Terms and conditions  |  Site map  |  Privacy and cookie policy