Gas safety

Gas safety

Gas appliances that have not been properly serviced can be dangerous. They can be fatal if they emit carbon monoxide gas. It's a silent killer. It has no smell and is very difficult to detect.

Gas safety checks

It is our responsibility to carry out gas safety checks. As your landlord we have a legal duty to carry out a check before you move in and every 12 months after that. We'll write to you with an appointment time before your annual service is due.

All our gas engineers are Gas Safe registered and carry a Gas Safe Register ID card. They'll visit your home to check that your gas installations, appliances, pipes and flues are safe. If you're not in when they call, they'll leave a card asking you to make another appointment.

We'll give you a copy of the landlord safety record when the check is completed.

Do I have to do anything?

Make sure you're at home for the appointment you've been given. If you need to change it simply call us to rearrange a time that's more suitable for you. Your safety is our priority.

We'll force entry if you do not let us in to carry out the check. You'll be charged for this.

How can I rearrange an appointment?

For any queries or to rearrange an appointment call us on 0845 850 9573 (charged at local rate) or 01772 667007 (national rate).

We offer morning or afternoon appointments from 8am - 4.30pm (Monday to Thursday) and 8am - 3.30pm on a Friday. Early evening and Saturday appointments are available.

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