Opening hours over Christmas and New Year

We're still open over Christmas if you need us.

Customer Service Centre

Still open 24 hours a day, including Christmas Day and New Year`s Day. Reach us on 0845 850 9573.

Repairs and Gas teams

Will be available for priority and emergency repairs over Christmas and New Year.

Our office                                                    

Closed from 3:30pm on Friday 22 December and reopen at 9:00am on Wednesday 3 January 2018. Enquiries should be made by phone to the Customer Service Centre (0845 850 9573).

Income Collection Centre

Closes at 4:00pm on Friday 22 December and reopens 9:00am on Wednesday 3 January.

You can still make a payment by:

  • Calling the Customer Service Centre on 0845 850 9573
  • Paying online 

If you're registered for our online services, you'll still be able to access your rent statement and make payments online during this period.

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